PRIVACY POLICY
NAK Life Solutions
Effective Date: March 1, 2026
1. Introduction
NAK Life Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request information, or opt in to receive SMS messages, email communications, or customer service updates.
By using our website or submitting your information through our forms, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect personal information including your:
• Name
• Email address
• Phone number
• Mailing address
This information may be collected when you:
• Submit a form on our website
• Request insurance information
• Schedule a consultation
• Communicate with our team
Communications Data
If you opt in to receive SMS or email communications, we maintain records of:
• Messaging consent
• Opt-in confirmation
• Opt-out activity
Usage and Device Information
We may collect information about how you interact with our website using technologies such as cookies, pixels, and analytics tools.
This may include:
• IP address
• Browser type
• Device type
• Pages visited
• Interaction data
Appointment and Service Data
If you request assistance or schedule an appointment, we may collect information related to your inquiry or service request.
3. How We Use Your Information
We may use your information to:
• Provide insurance information or services you request
• Respond to inquiries and provide customer support
• Send appointment confirmations and reminders
• Send SMS or email communications that you have explicitly consented to receive
• Improve our website performance and customer experience
• Maintain records of consent and opt-out activity
• Protect against fraud, misuse, or security threats
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website performance.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, messaging platforms, or website providers, is permitted only for the purpose of delivering services on our behalf.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers
We may share information with trusted vendors who help us operate our services, such as:
• Messaging service providers
• Website hosting providers
• Appointment scheduling platforms
• Analytics services
These providers are only permitted to use information as necessary to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or when necessary to protect the safety, rights, or property of NAK Life Solutions or others.
Business Transfers
If our business undergoes a merger, acquisition, or asset transfer, information may be transferred as part of that process while maintaining the protections described in this policy.
6. Your Choices
SMS Opt Out
You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
After you send STOP, we will confirm your unsubscribe request and you will no longer receive SMS messages unless you opt in again.
Email Opt Out
You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.
Access or Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
